Privacy & Cookies Policy
CONFIDENTIALITY DECLARATION
ARTICLE 1 – PERSONAL INFORMATION COLLECTED
When you make a purchase on our store, as part of our buying and selling process, we collect the personal information you give us, such as your name, address and email address.
When you browse our store, we also automatically receive the Internet Protocol address (IP address) of your computer, which allows us to obtain more details about the browser and operating system you are using.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
ARTICLE 2 - CONSENT
How do you get my consent?
When you provide us with your personal information to complete a transaction, verify your credit card, place an order, schedule a delivery or return a purchase, we assume that you consent to our collecting your information and using it to this end only. If we ask you to provide us with your personal information for another reason, for example for marketing purposes, we will ask you directly for your express consent, or we will give you the opportunity to refuse. For more information about this subject, please feel free to contact us at the following email address: shop@opahk.com.
How can I withdraw my consent?
If after giving us your consent, you change your mind and no longer consent to us contacting you, collecting your information or disclosing it, you may notify us by contacting us at shop@opahk.com.
ARTICLE 3 – DISCLOSURE
We may disclose your personal information if the law requires us to do so or if you violate our General Conditions of Sale and Use.
ARTICLE 4 – WIX
Our store is hosted on Wix Inc. They provide us with the online e-commerce platform that allows us to sell our services and products to you.
Your data is stored in Wix’s data storage system and databases, and in the general Wix application. Your data is stored on a secure server protected by a firewall.
Payment:
If you make your purchase through a payment gateway, the information is encrypted and protected in accordance with the data security standard established by the payment card industry (PCI-DSS standard). Information relating to your purchase transaction is kept for as long as necessary to finalize your order. Once your order is finalized, the information relating to the purchase transaction is deleted.
All direct payment gateways are PCI-DSS compliant, managed by the PCI Security Standards Council, which is a joint effort of companies such as Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card data by our store and its service providers.
For more information, please see Wix’s Terms of Service or our Privacy Policy here.
ARTICLE 5 – SERVICES PROVIDED BY THIRD PARTIES
In general, the third-party providers we use will only collect, use and disclose your information to the extent necessary to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for your purchase transactions.
With respect to these providers, we recommend that you read their privacy policies carefully so that you can understand how they will treat your personal information.
It should be remembered that some providers may be located or have facilities located in a jurisdiction different from yours or ours. So if you decide to proceed with a transaction that requires the services of a third-party provider, then your information may be governed by the laws of the jurisdiction in which that provider is located or those of the jurisdiction in which its facilities are located.
For example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, the information belonging to you that was used to complete the transaction may be subject to disclosure under the laws of the United States, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or the Terms of Service and Use of our website.
Links
You may be required to leave our website by clicking on certain links on our site. We assume no responsibility for the privacy practices exercised by these other sites and recommend that you read their privacy policies carefully.
ARTICLE 6 – SECURITY
To protect your personal data, we take reasonable precautions and follow industry best practices to ensure that it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, it will be encrypted using the SSL security protocol and stored with AES-256 type encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
COOKIES
Here is a list of cookies we use. We have listed them here for you to choose whether you want to allow them or not.
_session_id, session unique identifier, allows Wix to store information about your session (referrer, landing page, etc.).
_wix_visit, no data retained, persists for 30 minutes since the last visit. Used by our website provider’s internal statistics tracking system to record the number of visits.
_wix_uniq, no data held, expires at midnight (depending on the location of the visitor) the following day. Calculates the number of visits to a store per unique customer.
cart, unique identifier, persists for 2 weeks, stores your shopping cart information.
_secure_session_id, unique session identifier
storefront_digest, unique identifier, undefined if the shop has a password, it is used to know if the current visitor has access.
For more details on managing cookies on a Wix site, see the Cookie Policy below.
ARTICLE 7 – AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any minor in your charge to use this website.
ARTICLE 8 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon posting to the website. If we make any changes to the content of this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances we disclose it, if need be.
If our store is acquired by or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, file a complaint, or simply want more information, contact our Privacy Compliance Officer at shop@opahk.com.
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COOKIES POLICY ON A WIX SITE
Wix does not use cookies for any purposes other than those listed in this policy. By using our website, you accept that cookies may be placed on your computer or on your device providing internet access. Please note that this Cookie Policy only applies to visitors to the Wix home page and does not apply to the Merchant Dashboard.
WHAT ARE COOKIES?
A cookie is a small amount of information that is downloaded to your computer or device when you visit certain websites. We use a number of different cookies on the Wix website, including necessary, functional, performance, and targeting cookies. Cookies improve your browsing experience by allowing the website to remember your actions and preferences (such as username and region selection). This means you don’t have to re-enter this information each time you return to the site or navigate from one page to another. Cookies also provide information about how visitors use the website, for example if it is their first visit or if they are frequent visitors. We use this information to improve the browsing experience for all of our users.
WHAT COOKIES DO WE USE AND WHY?
Some cookies are necessary to enable you to navigate our website, to use its features and to access certain secure areas. The use of these cookies is essential for the operation of the website, and we do not use these cookies to collect personal information about you. For example, we use user input cookies for the duration of a session to track a user’s input when completing forms across multiple pages.
We also use functional cookies to remember choices you have made or information you have provided, such as your user name, language, or region. This allows us to tailor your experience on our website specifically to your preferences. For example, authentication cookies are functional cookies that are used for the duration of a session (or persistent, if you agree to use the «remember me» function) to allow users to identify themselves during of their subsequent visits or to access authorized content on multiple pages.
The functional cookies we use include:
User-centric security cookies to detect authentication abuse for a limited persistent duration, such as failed login attempts. These cookies are set for the specific task of improving the security of the service.
Multimedia content playback session cookies (flash cookies) are used for the duration of a session to record technical data necessary for playing video or audio content (for example: image quality, network link, and caching settings).
Load balancer session cookies are used for the duration of the session to identify the same server in the pool to allow the load balancer to redirect user requests appropriately.
Persistent UI customization cookies are used to store a user’s preference for a service across multiple pages. User experience is fundamental to Wix and we use many tools to help us improve our website. To this end, we use performance cookies to collect information about how and how often you use our website. These cookies only gather information for statistical purposes and do not gather any information that can identify you personally. However, because these cookies are not strictly necessary for the use of our website, we need your consent to use them.
The performance cookies we use include:
First-party analytics cookies - We use these cookies to estimate the number of unique visitors, to improve our website and to detect the most searched words in search engines leading to a web page. These cookies are not used to target you with online marketing. We use these cookies to learn how our website works and to make relevant improvements to improve your browsing experience. We also use Google Analytics and other third-party analytics providers to help us measure how users interact with content on our website. These cookies «remember» our users’ actions on previous pages and how they interact with the website. For more information about Google Analytics, visit Google’s information page. For instructions on how to opt out of Google Analytics, see below.
Targeting cookies are used on our website to personalize marketing to you and your interests and to provide you with a more personalized service in the future. These cookies remember your previous visit to our website and we may share this information with third parties, such as advertisers. Although these cookies can track your visits to our website and other sites, they generally cannot identify you personally. Without these cookies, the advertisements you see may be less relevant and interesting to you. We do not use third-party advertising cookies.
Finally, social plugin tracking cookies are used by many social networks with “social plugin modules”. We integrate these modules into our platform to offer services that can be considered «explicitly requested» by our users. Your consent is however required as some third party social plugin tracking cookies are used for purposes such as behavioral advertising, analytics and/or market research.
HOW LONG WILL COOKIES REMAIN ON MY COMPUTER OR MOBILE DEVICE?
The length of time a cookie stays on your computer or mobile device depends on whether it is a «persistent» or «session» cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 90 days and two years from the date they are downloaded to your device. See the section below on how to control cookies for more information on removing them before they expire.
SOCIAL BUTTONS
Social buttons for third-party social media sites are used to allow our users to share web pages or add them to their favorites. We cannot prevent these sites from collecting information about you. To understand how third-party social media sites use information about your activities on our website and across the internet, please read their respective Terms of Use and Privacy Policies.
HOW TO CONTROL COOKIES?
You can control and manage cookies in several ways. Remember that removing or blocking cookies may negatively affect your user experience and parts of our website may no longer be fully accessible.
Most browsers accept cookies automatically, but you can choose whether or not to accept cookies from your browser settings, often located in your browser’s «Tools» or «Preferences» menu. More information on how to change your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or on sites such as: www.allaboutcookies.org.
You can opt out of personalized ads by visiting: Advertising Preferences Manager
To opt out of Google Analytics: Google Analytics opt-out browser add-on
If you use our website without having requested your withdrawal, it means that you understand and that you accept the collection of data so that advertisements are directed to you.